{"id":53069,"date":"2025-08-24T20:10:37","date_gmt":"2025-08-24T12:10:37","guid":{"rendered":"https:\/\/www.freshadventure.com.my\/?page_id=53069"},"modified":"2025-08-24T20:10:49","modified_gmt":"2025-08-24T12:10:49","slug":"term-of-service","status":"publish","type":"page","link":"https:\/\/www.freshadventure.com.my\/zh\/term-of-service\/","title":{"rendered":"Term Of Service"},"content":{"rendered":"\n<h2 class=\"gb-text gb-text-2b95f7ec\">Terms of Service for FRESH ADVENTURE COMPANY<\/h2>\n\n\n\n<p class=\"gb-text\"><strong>Last Updated:<\/strong> August 24, 2025<\/p>\n\n\n\n<p class=\"gb-text\"><strong>PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY MAKING A BOOKING WITH US, YOU ARE AGREEING TO BE BOUND BY THESE TERMS AND CONDITIONS.<\/strong><\/p>\n\n\n\n<p>This document constitutes a legally binding agreement (&#8220;Agreement&#8221;) between you (&#8220;the Renter,&#8221; &#8220;you,&#8221; &#8220;your&#8221;) and <strong><code>FRESH ADVENTURE TRANSPORT<\/code><\/strong> (&#8220;the Company,&#8221; &#8220;we,&#8221; &#8220;us,&#8221; &#8220;our&#8221;) governing your rental of a vehicle from us.<\/p>\n\n\n\n<h3 class=\"gb-text gb-text-1711b1be\"><strong>1. Renter&#8217;s Eligibility and Requirements<\/strong><\/h3>\n\n\n\n<p>To rent a vehicle from us, the Renter must:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Be between the ages of <strong><code>[18 and 65]<\/code><\/strong>.<\/li>\n\n\n\n<li>Possess a valid and current local Malaysian driving license (probationary &#8216;P&#8217; licenses are not accepted) or a valid International Driving Permit for non-Malaysians.<\/li>\n\n\n\n<li>Provide a valid identity card (MyKad) or Passport for verification.<\/li>\n\n\n\n<li>Not be under the influence of alcohol or drugs at the time of rental.<\/li>\n<\/ul>\n\n\n\n<p>Only the person(s) named in the Rental Agreement are permitted to drive the vehicle.<\/p>\n\n\n\n<h3 class=\"gb-text gb-text-28ac1433\"><strong>2. Booking, Payment, and Confirmation<\/strong><\/h3>\n\n\n\n<p><strong>Booking:<\/strong> Reservations can be made through our website <strong><code>www.freshadventure.com.my<\/code><\/strong> or via WhatsApp.<\/p>\n\n\n\n<p><strong>Confirmation:<\/strong> A booking is only confirmed upon receipt of a booking deposit. The remaining balance must be paid in full upon vehicle collection.<\/p>\n\n\n\n<p><strong>Payment Methods:<\/strong> We accept payment via online transfer, credit\/debit card, or e-wallet.<\/p>\n\n\n\n<p><strong>Rates:<\/strong> Rental rates are quoted in Malaysian Ringgit (MYR). Rates include vehicle maintenance and standard comprehensive insurance but exclude fuel, parking fees, traffic fines, tolls, and delivery\/collection charges where applicable.<\/p>\n\n\n\n<h3 class=\"gb-text gb-text-9f080656\"><strong>3. Security Deposit<\/strong><\/h3>\n\n\n\n<p>A refundable security deposit of <strong><code>[e.g., RM 200]<\/code><\/strong> (amount may vary by vehicle model) is required upon vehicle collection.<\/p>\n\n\n\n<p>This deposit covers potential costs for damages, excessive cleaning, missing fuel, traffic summonses, or late returns.<\/p>\n\n\n\n<p>The deposit will be refunded in full within <strong><code>[e.g., 7 to 14]<\/code><\/strong> working days after the vehicle is returned, provided there are no outstanding issues. Deductions will be made for any of the aforementioned costs.<\/p>\n\n\n\n<h3 class=\"gb-text gb-text-901b9021\"><strong>4. Cancellation and Refund Policy<\/strong><\/h3>\n\n\n\n<p><strong>Early Bird Cancellation (2 weeks or more in advance):<\/strong> Full refund of the booking deposit.<\/p>\n\n\n\n<p><strong>Cancellation 3 days or more before pick-up date:<\/strong> 50% refund of the booking deposit.<\/p>\n\n\n\n<p><strong>Cancellation less than 3 days before pick-up date:<\/strong> The booking deposit is non-refundable.<\/p>\n\n\n\n<p><strong>No-Show:<\/strong> Failure to collect the vehicle on the scheduled date and time will be considered a &#8220;no-show,&#8221; and the booking deposit will be forfeited.<\/p>\n\n\n\n<h3 class=\"gb-text gb-text-b3b3e6d7\"><strong>5. Vehicle Usage, Responsibilities, and Prohibitions<\/strong><\/h3>\n\n\n\n<p><strong>Renter&#8217;s Responsibility:<\/strong> The Renter is responsible for the vehicle&#8217;s condition from the time of pick-up until it is returned. This includes ensuring the vehicle is locked when unattended and taking care of the car keys.<\/p>\n\n\n\n<p><strong>Prohibitions:<\/strong> The vehicle shall NOT be used for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Any illegal purposes (e.g., committing crimes, transporting illegal substances).<\/li>\n\n\n\n<li>Racing, pace-making, or any form of competitive driving.<\/li>\n\n\n\n<li>Off-road driving on unpaved surfaces.<\/li>\n\n\n\n<li>Transporting animals, smoking, or carrying strong-smelling items (e.g., durian, salted fish).<\/li>\n\n\n\n<li>Sub-renting to any third party.<\/li>\n<\/ul>\n\n\n\n<p><strong>Driving Area:<\/strong> The vehicle is to be used within the <strong><code>[e.g., Kuching, Sarawak]<\/code><\/strong> area only. Driving beyond <strong><code>[e.g., the Serian district]<\/code><\/strong> or across national borders is strictly prohibited without prior written consent from us, and additional charges will apply.<\/p>\n\n\n\n<p><strong>Traffic Fines:<\/strong> The Renter is fully responsible for all traffic, parking, or other summonses incurred during the rental period.<\/p>\n\n\n\n<h3 class=\"gb-text gb-text-243ebfd3\"><strong>6. Pick-up and Return of Vehicle<\/strong><\/h3>\n\n\n\n<p><strong>Vehicle Inspection:<\/strong> The Renter must inspect the vehicle for any existing damage upon collection and ensure it is recorded in the Vehicle Checklist form.<\/p>\n\n\n\n<p><strong>Fuel Policy:<\/strong> The vehicle must be returned with the same level of fuel as at the time of pick-up. A refueling charge will be imposed if the fuel level is lower.<\/p>\n\n\n\n<p><strong>Late Return:<\/strong> An extension of rental must be requested at least 24 hours in advance. If the vehicle is returned late without prior notice, a late penalty will be charged at an hourly rate. A return delay of more than <strong><code>[e.g., 5]<\/code><\/strong> hours will be charged as a full day&#8217;s rental.<\/p>\n\n\n\n<p><strong>Cleanliness:<\/strong> The vehicle should be returned in a reasonably clean condition. An extra cleaning fee will be charged for excessively dirty vehicles or for removing stains and odours.<\/p>\n\n\n\n<h3 class=\"gb-text gb-text-1cbc0d0d\"><strong>7. Accidents, Damage, and Breakdown<\/strong><\/h3>\n\n\n\n<p><strong>Accident:<\/strong> In the event of an accident, the Renter must:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Not admit liability.<\/li>\n\n\n\n<li>Immediately notify the Company.<\/li>\n\n\n\n<li>Make a police report within 24 hours.<\/li>\n\n\n\n<li>Obtain details of all other parties involved.<\/li>\n<\/ol>\n\n\n\n<p><strong>Breakdown:<\/strong> In case of a vehicle breakdown, please contact our support line immediately. We will arrange for roadside assistance or a replacement vehicle.<\/p>\n\n\n\n<p><strong>Renter&#8217;s Liability:<\/strong> The Renter is liable for the full cost of damages if the accident is due to their negligence or a breach of this Agreement. For other cases, the Renter&#8217;s liability is limited to the insurance excess amount.<\/p>\n\n\n\n<h3 class=\"gb-text gb-text-be42e3dc\"><strong>8. Insurance<\/strong><\/h3>\n\n\n\n<p>All our vehicles are covered by comprehensive insurance, which includes protection against theft, fire, and third-party liability.<\/p>\n\n\n\n<p>The insurance does NOT cover:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Damage due to negligence (e.g., driving under influence, driving on unpaved roads, wrong fuel type).<\/li>\n\n\n\n<li>Loss of personal belongings.<\/li>\n\n\n\n<li>Damage to tires, rims, or undercarriage.<\/li>\n<\/ul>\n\n\n\n<p>The Renter is liable for an insurance excess of up to <strong><code>[e.g., RM 2,000]<\/code><\/strong> (amount varies by vehicle) in the event of any damage. This excess can be reduced by purchasing our optional Collision Damage Waiver (CDW).<\/p>\n\n\n\n<h3 class=\"gb-text gb-text-c5d41266\"><strong>9. Termination of Agreement<\/strong><\/h3>\n\n\n\n<p>The Company reserves the right to terminate this Agreement and repossess the vehicle at any time at the Renter&#8217;s expense if the Renter is found to be in breach of any terms of this Agreement.<\/p>\n\n\n\n<h3 class=\"gb-text gb-text-8b3f4935\"><strong>10. Governing Law<\/strong><\/h3>\n\n\n\n<p>This Agreement shall be governed by and construed in accordance with the laws of Malaysia.<\/p>\n\n\n\n<h3 class=\"gb-text gb-text-c32372c3\"><strong>11. Changes to Terms<\/strong><\/h3>\n\n\n\n<p>We reserve the right to modify these Terms of Service at any time. Any changes will be posted on our website.<\/p>\n\n\n\n<h3 class=\"gb-text gb-text-edbe68ab\"><strong>12. Contact Information<\/strong><\/h3>\n\n\n\n<p>For any questions or concerns regarding these terms, please contact us at:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email:<\/strong> <code><code>FreshAdventure1718@gmail.com<\/code><\/code><\/li>\n\n\n\n<li><strong>Phone:<\/strong> <code><code>+60 16-577 7369<\/code> \/ +60 012 896 1640<\/code><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Terms of Service for FRESH ADVENTURE COMPANY Last Updated: August 24, 2025 PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY MAKING A BOOKING WITH US, YOU ARE AGREEING TO BE BOUND BY THESE TERMS AND CONDITIONS. This document constitutes a legally binding agreement (&#8220;Agreement&#8221;) between you (&#8220;the Renter,&#8221; &#8220;you,&#8221; &#8220;your&#8221;) and FRESH ADVENTURE TRANSPORT (&#8220;the &#8230; <a title=\"Term Of Service\" class=\"read-more\" href=\"https:\/\/www.freshadventure.com.my\/zh\/term-of-service\/\" aria-label=\"\u9605\u8bfb Term Of Service\">\u9605\u8bfb\u66f4\u591a<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-53069","page","type-page","status-publish"],"meta_box":[],"_links":{"self":[{"href":"https:\/\/www.freshadventure.com.my\/zh\/wp-json\/wp\/v2\/pages\/53069","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.freshadventure.com.my\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.freshadventure.com.my\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.freshadventure.com.my\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.freshadventure.com.my\/zh\/wp-json\/wp\/v2\/comments?post=53069"}],"version-history":[{"count":21,"href":"https:\/\/www.freshadventure.com.my\/zh\/wp-json\/wp\/v2\/pages\/53069\/revisions"}],"predecessor-version":[{"id":53090,"href":"https:\/\/www.freshadventure.com.my\/zh\/wp-json\/wp\/v2\/pages\/53069\/revisions\/53090"}],"wp:attachment":[{"href":"https:\/\/www.freshadventure.com.my\/zh\/wp-json\/wp\/v2\/media?parent=53069"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}